Privacy policy for inquirers

Last updated: 1 July 2019

At UAB Persense we care about protection of your information. We follow the requirements of the so-called European Union General Data Protection Regulation (GDPR) and other laws protecting information about you at our company.

1. How should I read this Privacy Policy?

This Privacy Policy will answer the most important questions about how we collect, use and store information about you. In case you have any other questions or find any part of this Privacy Policy unclear, we are ready to help you as described in Section 14 of this Privacy Policy. Please note that any form of the word ‘we’ in this Privacy Policy stands for our company specified in Section 2 of this Privacy Policy.

2. Who is responsible for the protection of my information?

We are: UAB Persense;

  • Our company number is: 304914010;
  • Our address is: Lvovo st. 25-702, Vilnius, Lithuania;
  • E-mail: info@persense.lt;
  • Phone no.: +370 615 44 719.

3. Why you collect information about me?

We handle inquiries, requests and complaints that you send to us. For this reason, we need to collect, use and store information about you.

4. Which information you collect, use and store about me?

We collect, use and store the following information about you:

  • your address, e-mail address or other contact information, depending on how you submitted your inquiry;
  • subject of the inquiry;
  • date of the inquiry;
  • content of the inquiry;
  • your name and surname;
  • attached files or documents;
  • answer to your inquiry;
  • other information that you submitted, such as photos or other documents.

5. Which information I have to provide you with and why?

By submitting an inquiry via mail or e-mail you should provide us your name, contact information, subject of the inquiry and other information, relevant to your inquiry. We might ask you for additional information about you so that we can respond properly to your inquiry.

6. Which information you collect about me from other sources and where from?

We do not collect information about you from other sources.

7. Why you are legally allowed to collect my information?

We collect information about you lawfully because:

  • we have a legal duty to save such inquiries for our business needs (Article 6(1)(c) of the General Data Protection Regulation);
  • when you contact us with the intent to conclude an agreement with us, We need to collect information which is necessary to conclude and perform under the agreement (Article 6(1)(b) of the General Data Protection Regulation).

8. Do you collect sensitive information about me?

We do not collect sensitive information about you. If you provide us with such information we will consider that you gave your consent to process such data about you Article 9(2)(a) of the General Data Protection Regulation.

9. Do you make automatic decisions or build my profile of information about me?

Automated decisions are not being made, we do not build profiles of information about you.

10. Do you share information about me?

We can share information about you with:

  • legal services companies, law firms;
  • other companies of Persense group in cases where inquiries are clearly directed to the other companies of Persense group or another Persense group company can answer the inquiry better;
  • cloud computing, data storage, customer relationship management service providers;
  • e-mail providers if you wish that the answer to your inquiry would be sent to you via e-mail or your
  • private or public bodies, carrying out audits and/or inspections.

11. Will you share information about me with someone outside the European Economic Area (all members of EU plus Iceland, Lichtenstein and Norway)?

We will not share information about you with subjects outside the European Economic Area.

12. How long you will keep information about me?

We will store information about you in accordance with The index for the retention of general documents confirmed by the Chief Archivist of Lithuania

13. What can I do about my information at your company?

If you would like to take the steps below, please contact us at the contacts listed in the Section 14. Please note that these rights are subject to conditions and exceptions provided by laws:

  • Request us to reveal to you information we have about you;
  • Request us to correct information we have about you;
  • Request us to delete your information;
  • Request us to restrict use or deletion of your information;
  • To object to collection, use and storage of your information at our company;
  • Request us to export your data to you or transfer it other companies;
  • To withdraw any consent you gave to us;
  • Right to submit a complaint to the State Data Protection Inspectorate (you can find more info at vdai.lrv.lt/en).

14. How can you help me?

If you have any questions, comments or complaints regarding how we collect, use and store information about you, we are ready to help you. If you need our help, please send an e-mail to info@persense.lt.